1. Introduction

Welcome to Root2Wings Infotech Pvt. Ltd. ("we," "our," or "us"). At Root2Wings Infotech Pvt. Ltd., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our software products and services. Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us when you:

• Register for an account
• Use our software products or services
• Contact us for support or inquiries
• Subscribe to our newsletters or marketing communications

This information may include, but is not limited to:

• Name
• Email address
• Phone number
• Company name
• Job title
• Payment information (if applicable)

2.2 Usage Data

We may collect information about how you interact with our software and services, including:

• IP address
• Browser type and version
• Operating system
• Access times and dates
• Pages visited and actions taken
• Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our websites and services. Cookies are small data files stored on your device that help us understand your preferences and usage patterns.

You can set your browser to refuse cookies or to notify you when cookies are being sent. However, if you do not accept cookies, some parts of our services may not function properly.

3. How We Use Your Information

We use your information for various purposes, including:

• To provide, operate, and maintain our software and services
• To process transactions and send related information
• To improve, personalize, and expand our software and services
• To communicate with you, including sending updates, newsletters, and promotional materials
• To respond to customer service requests and support needs
• To monitor and analyze usage and trends to enhance user experience
• To detect, prevent, and address technical issues or security breaches
• To comply with legal obligations and enforce our policies

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena or court order).

4.3 Business Transfers

In the event of a merger, acquisition, or any form of sale of some or all of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct or update your personal information if it is inaccurate.
• Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
• Objection: You can object to the processing of your personal information in certain circumstances.
• Restriction: You can request the restriction of processing your personal information under certain conditions.
• Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy